Setting a deadline.

Adding a deadline to a request is one of the highest-impact things you can do to improve collection speed. Requests with deadlines are completed faster because they give clients a concrete target and allow Fetcher to send progressively urgent reminders as the date approaches.

How to set a deadline

On the New Request screen, click the Deadline date field and pick a date. That's all. The deadline is optional — you can also add or update it later from the request detail view.

What the deadline affects

A deadline date does three things:

• It appears in the invitation email. Your client sees the date in the body of the email you send, which sets a clear expectation from the start.
• It triggers urgency reminders. If you have a reminder sequence configured, Fetcher sends a more urgent message as the deadline approaches — typically at 3 days out and 1 day out — in addition to the regular cadence.
• It appears on the upload portal. Clients see the deadline on their upload page, reinforcing the timeline.

Changing a deadline

You can update the deadline on any open request from the request detail view. The new date takes effect immediately and is reflected in all future reminder emails. There is no limit to how many times you can change a deadline.

What happens when a deadline passes

Fetcher does not automatically close or archive a request when the deadline date passes. The request stays open and reminders continue. You can manually close it from the request detail view when you're ready.